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The Job Comments feature is a powerful tool for enhancing collaboration and communication within your team. This feature allows team members to engage in real-time discussions related to specific jobs, facilitating seamless communication and information sharing.
There are three comprehensive guides to help you make the most of this feature:
Part 1: The Basics (this guide)
Part 2: Mentioning Team Members & Notifications
Part 3: Attachments & Links
Accessing Job Comments
1️⃣ Open the EW COC App:
Launch the EW COC app on your device
The Inbox icon on the top right corner will take you to all messages, to view comments for a specific Job, follow steps 2-3.
2️⃣ Navigate to a Job:
Select the specific job for which you want to view or add comments
3️⃣ Open Job Comments Section:
Click on the 💬 message icon in the top right corner on the Job page to view the "Job Comments" for this Job
Sending Messages
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2️⃣ Tap on the text input box
3️⃣ Type your message
4️⃣ Press the "Send" icon to post the message
Each comment shows the:
- Time sent
- Name and Initials of Team Member that sent it
Deleting a Message
1️⃣ Navigate to the comment that you want to delete
2️⃣ Swipe left on the comment to reveal the “Delete” icon (🗑️)
3️⃣ Click on the “Delete” icon
4️⃣ Confirm that you would like to Delete the comment
The content of the deleted comment will be removed
Reply to a Message
Respond directly to messages within the chat, maintaining a threaded conversation for easy reference
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1️⃣ Swipe right on a message to reveal the “Reply To” icon
2️⃣ Click on the “Reply” icon to reply to that message
3️⃣ Write the reply and then click on the “Send” icon
Replying to specific messages helps to prevent confusion when multiple topics are being discussed by the various team members taking part in the chat
The steps above not working?
Contact us at:
support@ew.energy